I obtained the IVR service provider known as Extremely front desk staff coming from Google. It’s part of Knowlarity Telephone Solutions.
I approached them by way of enquiry variety, knowlarity fraud on their website & before long I got an appointment from other part.. It had been Sachin Verma (Sales leader) which enquired with regards to each of our requirement create started along with his reason part & last but not least coerces me personally to look at a package of Rs. 20,000 much like our own requirement, right after requesting the best value he proposed Rs 18,000 for the same package.
But, before making payment I asked him for a demo.. He gave me good demo on call & was explaining me about Superreceptionist’s features online, & he gave me the complete details about service which they will be providing us & when it comes to the incoming calls I clearly said him that I already have my Landline (fancy number) with hunting facility & I want IVR on the same number.. He misguided me technically & was try to convince me for the payment by saying we have an option for that issue.
I made a payment through online money transfer to Knowlarity Communications Pvt. Ltd., after confirming the order he forwarded me a list of numbers to select one from them for SR number..
Yet again, I directed him I already have my Landline on what I need IVR program.. The real key set it up untrue explanations.
Right after 2-3 events of payment they last but not least sent me Audio Documenting associated with my offer for callers. In this snail mail he pointed out that will our Inward bound number is SR number ( mobile number).. & when I enquired him that he said.. “Yes, you’ll be able to reflect your Landline calls to your SR number” then each and every call will probably be documented..
I believed their okay!
However when I require calls change service to be able to my Land line supplier here i stumbled on realize that I will be charged for INCOMING cell phone calls too…
However called Mr. Sachin & make clear him the whole scenario again this individual tried to overlook manual me personally by offering a few extravagant mobile figures which can be of around Rs 2000 to Rs 5000.
Ultimately Finally I asked him for Refund there he rudely said I won’t get any refund.
Superreceptionist & knowlarity aren’t dependable; these are simply enjoying advertising and marketing game titles with the money! Therefore, you should be aware of which cons.